and answers
Will Mudwalkers fit my shoes?
Strechy material makes it easy to put on. Mudwalkers come in 3 sizes (S, M, L) to fit all shoes. To make sure they will fit, see this size chart for details.
How do I clean my Mudwalkers?
If you are outdoors just wipe them with a kleenex, or better yet, with a wet wiping cloth. When at home, just put them in the washing machine and let them dry naturally. (Do not put them into a dryer, or do not expose to sunlight)
What colors can I choose from?
Mudwalkers come in 7 colors:
- Tranparent (kind of white)
- Pink
- Purple
- Gray
- Green
- Blue
- Black
What is your return policy?
You may return your products for any reason for a refund or exchange within 30 days of the date of delivery. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
What happens if I receive the wrong item?
Can I change or cancel my order?
Yes you can. After placing your order you have 24 hrs. to change or cancel, untill your product gets shipped. After product is shipped, see our return policy for details.
Do you ship internationally?
Yes, we ship internationally.
What types of payment are accepted?
All orders can be paid with Paypal. You can pay with your PayPal account, or if you don't have one, you can also use your credit or debit card.
PayPal accepts the following cards:
- Visa / Delta / Electron
- MasterCard / Eurocard
- Maestro
- American Express.
Debit cards (also known as bank cards) are accepted if they have a Visa or MasterCard logo.
What are shipping times?
Due to this whole worldwide COVID-19 situation, shipping times are a bit longer, but we are doing our best to ship your Mudwalkers ASAP:
- Estimated delivery to USA is 5-13 days.
- Estimated delivery to United Kingdom is 10-20 days.
- Estimated delivery to Canada is 10-20 days.
- Estimated delivery to New Zealand is 10-20 days
- Estimated delivery to Australia is 5-16 days